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Description
“Client Consultation & Retention Strategies” is a must-have course for beauty professionals looking to elevate their client experience from the very first interaction. You’ll learn how to conduct in-depth consultations that uncover lifestyle needs, beauty goals, and product sensitivities—building trust and rapport. Topics include active listening, client profiling, expectation setting, follow-up planning, and rebooking techniques. This course also teaches you how to handle objections, offer upgrades, and personalize services for maximum satisfaction. Whether you’re a hairstylist, esthetician, or wellness coach, “Client Consultation & Retention Strategies” helps you turn one-time appointments into long-term, loyal clients who rave about your services and return regularly.
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